Feel free to contact me if You have any questions concerned Dabas Rotas!

PACKAGING

Each item is carefully wrapped in a birch tree box - it is ready for gifting and safe for shipping!

The order also includes a bubble envelope for safe and handy shipping.


DELIVERY

The following delivery options are currently available:

  • Omniva (domestic - Latvia only) - €0.00
  • International Post Service (Latvijas Pasts) (worldwide) - €4.50
  • Express Mail Service (EMS) (worldwide) - €21
  • Delivery by courier (Latvia only) - €3.99


Parcels via Omniva and courier usually are delivered in 1-2 working days; delivery via International Post Service depends on Your location (varies from 3-30 days).

SHIPPING

All items available to order are eady to receive and are shipped on the next working day.

After ordering, you will receive a confirmation message via e-mail and a text message to Your mobile number.


PAYMENT

Currently we are adopted the following methods of payment for the order:

  • PayPal
  • Bank card/bank link 
  • Transfer to bank account (You will receive the invoice in Your email immediately after ordering)


RETURNS & EXCHANGES

If you have any questions or unforeseen circumstances concerned the order, please contact me immediately!

All shipments by Latvian Post, Omniva and courier are tracked, but if it is objectively seen that a shipment is lost on the way *, the customer should contact the seller - the customer will be fully refunded the entire amount of the order (including postage). * The case of the disappearance of the consignment is officially submitted to the Post Office for examination within 30 working days after its dispatch.

In case the order is received, but the customer is not satisfied with it for objective reasons (item is broken, the product does not comply with the ordered goods), the customer must contact the seller within 14 working days and the item has to be sent / returned to the seller - the customer will receive full refund of the entire order amount (including postage), or defective product will be replaced with a new one.


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